Kerio Connect and Kerio Operator Cloud News and Updates

Public Folders With GetSync’d Hosted Kerio Connect

April 13, 2015 – 11:09 pm

Public Folders With GetSync’d Hosted Kerio Connect

Hosted Kerio Connect by GetSync’d holds many advantages over other hosted email solutions but one that hits home with businesses is the rich public folder options. Public folders are folders available to all users in a domain or the whole server. Access rights to public folders can be assigned by the creator/owner of the folder. Kerio Connect also supports selective Public Folder synchronization on mobile devices via ActiveSync. You can create public folders of the following types: email, calendars, contacts, tasks and notes.

Here is a copy of the transcript for the video:

Today, we’re going to show you how to create public calendars, contacts, and mail folders and then share them with other people in your organization. To create and share public calendars, contacts, or mail folders, you need to be logged in as a user who has admin rights over public folders. Please contact us to get setup with this access.

To create a public calendar from your GetSync’d hosted Kerio Connect webmail go to Calendars. Click the down arrow to the right to Public Folders and select new calendar. Give your new calendar a name. To share it mouse over the new calendar, and then click the down arrow. Select sharing. You will notice that the calendar is already shared with all people in your organization. You can add specific users who you want to have write access. When finished, click Save.

To create a public contacts list go to Contacts. The process of creating a public contacts list is the same as the one you followed to create a public calendar. Like the calendar it will be shared with your whole organization and you can setup custom permissions as well.

To create a new public mail folder, go to Mail and then follow the same steps that you followed for calendars and contacts.

Accessing public mailboxes, and calendars from Apple’s Mail and Calendar apps is easy. After you have been given access to a public calendar, you will see an invitation to join the new calendar. Make sure to click Join when the invitation alert appears.

If you need to add at public calendar on your Mac later, you can login to your GetSync’d hosted Kerio Connect webmail to add the calendar to your Calendar app. Click your name at the top right and select settings. Now click Folders to Sync. Place a check mark next to the public calendars that you want to add then click save.

After a few minutes the public calendars will appear in the left side bar in your Calendar app.

You can create public mailboxes from Apple’s Mail app, but you will not be able to set permissions on the new mailbox. It’s better to setup public mailboxes from webmail.

Also, it is not yet possible to add additional public contacts to Apple’s contacts app other than the global address list. It’s best to use webmail to access any additional public contacts lists that were created.

Accessing public mailboxes is easy. They will appear in your Mail app’s left sidebar under Public Folders.

To create public calendars, contacts, and mailboxes from Outlook 2011 on Mac, use the Tools menu, to select Public Folders.

Now click New Folder. Select the type of public folder you want to create. Give it a name and then click Create. To setup permissions, select the new folder and click Permissions. To add a specific user to have special access click add user. Type in their name or email address then click Find. Click the person’s name, then click OK. Now use the permission level menu to set permissions for this user. At the top of the list, you will see an “authuser” at your domain. This represents everyone in the organization. You can also adjust permissions for the authuser.

To create a public contacts list or public mailbox, repeat these steps.

To access a public folder from Outlook 2011 click the Tools menu and then select Public Folders. Select the public folder that you want to load, and then click Subscribe. Repeat these steps for each public folder you want to load. They will show up in the left sidebar in Outlook.

To create a public folder from Outlook on Windows, right click Public Folders and then select New Folder. Now choose the type of public folder you want to create. Give the new folder a name then click OK. To setup permissions on the new folder right click it and then select properties.

Click the Folder Sharing tab. Click Add. Here you can give access to your entire organization or just individual users. Click Apply when done, then click OK. Other users will then see the new contacts list, calendar, or mailbox in Outlook’s left sidebar.

Repeat these steps for each type of public folder that you need to create.

To access public folders from your mobile device. Login to your GetSync’d hosted Kerio Connect webmail. Go to Settings and then click Folders to Sync. There are two sections. One is for CalDAV and CardDAV. The other is for ActiveSync. Click the public folders that you want to have loaded on your device, then click save.

After a few minutes, the public calendars, and contacts, and mail folders will appear on your device.

At GetSync’d. We’re always happy to help. Please call us or send a support request at getsyncd.com.

Share Contacts with Hosted Kerio Connect

April 1, 2015 – 9:23 am

How to Share Contacts with Hosted Kerio Connect by GetSync’d

 

Sharing contacts across users in your business is a breeze with a Kerio Connect email solution hosted at GetSync’d. Windows users on a PC are able to share contacts using the Kerio Web Client but also from Microsoft Outlook. Mac users will have the same options through the Kerio Web Client as well as Apple contacts and Outlook 2011 for Mac. If you are on an iOS, Android or Windows  mobile device, sharing contacts from your GetSync’d account can be done easily using ActiveSync or CardDAV. We hope you enjoy the Share Contacts with Hosted Kerio Connect video and please don’t forget to subscribe to our Vimeo Video Channel or our YouTube channel.

Below is the full text transcript for the Share Contacts With Hosted Kerio Connect Video

Today, we’re going to show you how to share your contacts with other people in your organization.

You can share your contacts using your GetSync’d hosted Kerio Connect webmail. From webmail, click the contacts icon at the top of your screen.

Now mouse over your contacts, and click the small down arrow. Select Sharing. Now click the plus button. Fill in the name of the person you want to share with. You can add additional people by clicking the plus button again. Note here that you can give read only or editor access. Click Save when finished.

From Outlook 2011 on Mac, you can share your contacts by right clicking your contacts, and then selecting Sharing Permissions. In the window that appears, click Add User. Type the name or email address of the user you want to share with then click Find. Select the user’s name then click OK.

Now click the drop down menu next to Permission Level, and select the level of access that you want the other person to have. Repeat these steps to give access to other users.

To share from Outlook on Windows right click your contacts, and select Properties. Click the Folder Sharing tab. Now, click Add. Type in the email address of the other person who you want to share with then click OK. Also note that you can use this procedure to setup access for groups and all users in your domain.

Now adjust the access level for the user you just added. Click Apply when finished.

Accessing shared contacts from Apple’s contacts app is easy. After someone has shared their contacts with you, you will see their contacts loaded into the left sidebar.

To access shared contacts from Outlook 2011, click File, Open, and then Other User’s Folder. Make sure that Address Book is selected from the drop down menu. Type in the user’s name or email address. Click OK. After a few seconds, the other user’s contacts will appear in the left sidebar.

To access shared contacts from your GetSync’d hosted Kerio Connect Client, go to contacts. Now click the gear icon next to Shared Folders. You will see the other users who have shared their contacts with you. Check each user whose contacts you want to access, then click save. Their contacts will load in the left sidebar.

To access shared contacts from Outlook on Windows click the file menu and then click Account Settings. Double click your GetSync’d hosted account and then select Other Mailboxes. Now click Add. Type the user’s email address, then click OK. Now click OK again. After a few seconds, the other user’s contacts will load into Outlook.

To access shared contacts from your mobile device login to your GetSync’d hosted Kerio webmail. Click your name at the top right side of your screen and then select settings. Now select Folders To Sync. There are two sections. One is for CalDAV and CardDAV, and the other is for ActiveSync. Click the shared contacts that you want to access from your mobile device. Now click Save.

If you’re not sure whether you are using CardDAV or ActiveSync, just select both.

You will then see the other user’s contacts in your contacts app.

At GetSync’d. We’re always happy to help. Please call us or send a support request at getsyncd.com.

Nurture Employees and Increase Productivity in the Workplace

March 20, 2015 – 11:10 am

Keep your team performing without turning your business into a ‘police state’ and making morale plummet?

 

Here are some business tips with links to some helpful tools, in some cases, to help you nurture employees and increase productivity in the workplace:

1) Give them great productivity tools.

Do sales people have a good CRM tool that helps them work efficiently at managing customer relationships? Do teams have collaboration tools to make working together easier? Do they have a good contact manager, a good file syncing and file sharing tool? Does your company have a collaborative email solution that allows shared contacts / calendars / to-do lists, etc.? If not, research your options.

2) Implement a technology usage policy and make employees sign it.

They need to know what’s acceptable and what isn’t. They need to know that you can monitor internet activity / usage, see what websites they’re on, see how often they check Facebook during the work day, and so forth.

3) Filter content.

You might be fine with employees doing a bit of harmless surfing on occasion. But you might not be. If you are not, you can implement content filtering to block all non-work related sites. Alternatively, you can block it during certain time periods. You could be more lax on this policy but let employees know their usage is monitored, which helps them police their own usage. You could also block certain types of content and leave others open to minimize risk but yet give employees some flexibility. There are tools to help you control content.

4) Share results.

Give employees ongoing access to their statistics and results so they can see how they are performing. Implement this between performance reviews so that people have a chance to continually work at improvement other than at performance review time. Many tools will automatically send reports to help with this.

5) Celebrate successes.

Institute a healthy level of competition with incentives to reward and empower your people.

6) Operate with continuous improvement principles.

A good leader leads by example and provides ongoing training and career development. Also, hold regular team building sessions to help you ensure your team is as cohesive as possible.